Moving your clients from TrueCoach to AbanteOS

TrueCoach emails you a CSV of your clients, and programmes print to PDF.

You move your own clients, so you decide what comes across and when. Nothing is saved until you’ve checked every row, and you can undo an import if something looks wrong.

What you can bring

Your client list: first name, last name, email and phone.
Programmes, printed to PDF and turned into draft programmes you check.

1. Get your data out of TrueCoach

Export your client list

Open your client list in TrueCoach and click Export.
TrueCoach emails you a CSV file. Save the attachment to your computer.
For archived clients, switch to the archived list first, then click Export. To export one group, type the group's name in the search bar, pick it, then click Export.

Save your programmes as PDFs

Open the programme, click its first workout, hold Shift and click its last workout.
Choose Print Workouts from the icons at the bottom of the screen.
Pick “Save as PDF” as the destination.

These steps follow TrueCoach’s own help pages, checked on 22 October 2026. Apps change their menus from time to time, so if something looks different, their help page will have the latest steps.

2. Import your clients into AbanteOS

Sign in to AbanteOS, open Clients and click Move clients over.
On “Clients from a file”, choose TrueCoach in “From”, then click Choose file and pick your CSV or Excel (.xlsx) file. Up to 2,000 clients at a time.
Check the columns. We match them for you where we can; change any that are wrong and leave the ones you don’t need on Skip. Each client needs a name, and an email if you want to invite them.
Check every row. Each one shows as Ready, Invalid (for example a missing name or a date that doesn’t make sense) or Duplicate (the same email twice, or someone who’s already your client), and nothing is saved yet.
Leave “Make invite links for clients with an email” ticked and click Import. Nothing is emailed to anyone at this point.

Good to know for TrueCoach:

Choose TrueCoach in “From”. We recognise the TrueCoach columns and match them for you.
Extra columns like compliance score, height and weight aren't imported: leave them on Skip.

Made a mistake? You can undo your latest import from Past imports in Move clients over.

Programmes from a PDF

If you’ve saved programmes as PDFs, open the Programme PDF tab in Move clients over and choose a file (up to 5 MB and 30 pages). We read it, turn it into a draft programme and don’t keep the file. Check the exercises, sets and reps before you assign it, because print-outs don’t always read perfectly.

3. Invite your clients

After the import, you’ll see an invite link for each client with an email. Click Copy (or Copy all) straight away: the links are only shown once.
Send each client their link yourself, by email, WhatsApp or text. A short note helps, for example: “I’m moving our coaching to a new app. Tap this link to set up your account and you’ll see your programme there.”
Each link works for 14 days. If one gets lost or runs out, open that client in Clients and create a new link.
Clients open the link, create their account and can then use the app in any phone browser and add it to their home screen.

Tip: keep your TrueCoach account running until your clients have joined, so nobody misses a session.

What doesn’t carry over

Logged workouts. TrueCoach can email a client's workouts as a .txt file, but the format isn't documented, so the importer can't read it yet.
Height and weight from the client CSV (a one-off snapshot, not a history).
Messages and chat history. No coaching app we know of exports them, so keep your old account for reference for a while.
Progress photos. Ask clients to add their key before-and-after photos again.
Check-in and form answers. Set up your check-ins and forms again in AbanteOS.
Payments and subscriptions. Set up your plans in AbanteOS, ask clients to pay there, and stop billing in your old app so nobody pays twice.
Passwords. Clients create a new AbanteOS account from your invite link.

Sources

Ready to start?

Try AbanteOS free for 30 days with every feature, including Move clients over. Or try the import screen in the demo first, with invented clients. Stuck? Email info@abanteperformance.com.

Start your free trial